tag:mentalfaculty.tenderapp.com,2010-10-19:/discussions/blog-comments/40554-updateloosing-informationThe Mental Faculty: Discussion 2020-10-13T14:12:28Ztag:mentalfaculty.tenderapp.com,2010-10-19:Comment/461709792018-09-29T14:44:09Z2018-09-29T14:44:09Zupdate/loosing information<div><p>I think you just need to open the left column. Move your mouse to the left of the window, click and drag it out to the right.</p>
<p>Kind regards,<br>
Drew</p></div>drewmccormacktag:mentalfaculty.tenderapp.com,2010-10-19:Comment/461709792018-09-30T09:07:12Z2018-09-30T09:07:13Zupdate/loosing information<div><p>Thank you very much!<br>
It is working!<br>
Therefore I did pay twice for the app. Do you think it will possible to refundable ?</p>
<p>Thank you again</p>
<p>Sincerely yours,</p>
<p>Claire</p></div>Claire Deroytag:mentalfaculty.tenderapp.com,2010-10-19:Comment/461709792018-10-01T08:26:18Z2018-10-01T08:26:18Zupdate/loosing information<div><p>Hi Claire,<br>
I tried to refund your original order, but unfortunately it was a while ago, and had passed the term where I am allowed to refund it with our payment processor.<br>
Your best bet is probably to click the Report an Issue link on the Apple order, and ask for a refund there, stating you inadvertently purchased twice.<br>
Sorry for the trouble.<br>
Kind regards,<br>
Drew</p></div>drewmccormack