tag:mentalfaculty.tenderapp.com,2010-10-19:/discussions/problems/513-mental-cases-crashes-with-any-attempt-to-save-as-pdfThe Mental Faculty: Discussion 2018-10-19T02:23:59Ztag:mentalfaculty.tenderapp.com,2010-10-19:Comment/39803412010-11-25T14:44:19Z2010-11-25T14:44:19ZMental Cases crashes with any attempt to "Save as PDF"<div><p>Hi James,<br>
I don't know what the issue could be. If you try to print very many
notes, you can sometimes hit memory issues, but that doesn't sound
like the problem here.<br>
You should definitely be able to print a single note.<br>
I just tried, and it is working for me, so it is probably an issue
with your setup.<br>
Some things to try:<br>
1) If it crashes, open Console, look for the crash, and send the
print out to us.<br>
2) It is possibly a result of corrupted preferences. Try this:</p>
<p>1) Quit MC<br>
2) Move the file
~/Library/Preferences/com.maccoremac.mentalcase.plist to your
Desktop<br>
3) Launch MC and test</p>
<p>Kind regards,<br>
Drew</p></div>drewmccormacktag:mentalfaculty.tenderapp.com,2010-10-19:Comment/39803412010-11-25T17:05:23Z2010-11-25T17:05:24ZMental Cases crashes with any attempt to "Save as PDF"<div><p>Thanks for the advice! Speediest customer service ever!</p>
<p>Here is the Console screenshot</p>
<p>I will let you review this prior to altering
preferences.<br></p></div>JamesHtag:mentalfaculty.tenderapp.com,2010-10-19:Comment/39803412010-11-25T17:09:46Z2010-11-25T17:09:46ZMental Cases crashes with any attempt to "Save as PDF"<div><p>Thanks. Unfortunately it doesn't give much info. Can you perhaps
find a crash log in console, and send that?</p>
<p>Drew</p>
<p>Sent from my iPad</p></div>drewmccormacktag:mentalfaculty.tenderapp.com,2010-10-19:Comment/39803412010-11-30T02:21:47Z2010-11-30T02:21:47ZMental Cases crashes with any attempt to "Save as PDF"<div><p>Sorry for the delay.</p>
<p>Moving the preferences file to the desktop didn't fix the issue,
but I was able to get a bit more info off console on the last crash
(attached)</p>
<p>Thanks again for all the help!<br>
J</p></div>JamesHtag:mentalfaculty.tenderapp.com,2010-10-19:Comment/39803412010-11-30T08:42:07Z2010-11-30T08:42:07ZMental Cases crashes with any attempt to "Save as PDF"<div><p>Hi James,<br>
Unfortunately, those messages don't tell me too much. If you could
look through the library groups in Console and see if you can find
the crash logs, and send me one of those, it would make it much
easier to track down the issue.<br>
Sorry I can't be more help.<br>
Kind regards,<br>
Drew</p></div>drewmccormacktag:mentalfaculty.tenderapp.com,2010-10-19:Comment/39803412010-12-08T18:52:38Z2010-12-08T18:52:39ZMental Cases crashes with any attempt to "Save as PDF"<div><p>Hi there Drew,</p>
<p>I haven't been able to track down any other console messages -
my apologies.</p>
<p>The problem isn't all that obtrusive since most of my colleagues
are now using the program anyway and I can share as a
studyarchive.</p>
<p>Thanks for your help. I can just do without this feature.<br>
James</p></div>JamesH