IPad sync fail

Cal's Avatar

Cal

16 Jan, 2015 11:12 AM

I have recently updated my Mac, iPhone and iPad to Yosemite and iOS 8, and am using iCloud Drive.
Sync between Mac and iPhone is fine, but I cannot get the iPad to cooperate. It seems to see the files in Drive and downloads the files but the Library remains empty. I tried switching to Dropbox and, again, Mac and phone are fine, but iPad does the download yet remains at zero cards. I've deleted and reinstalled the iPad app, checked and double checked settings, but still no cigar. Can you help?

  1. Support Staff 1 Posted by support on 17 Jan, 2015 06:57 AM

    support's Avatar

    Hi Cal,

    Sometimes Dropbox can be very slow, I recommend leaving open the iPad overnight so the initial sync can take place. After this things should be faster. We're working on this issue and hope to make it faster soon.

    Best,

    Sam R. — The Mental Faculty support

  2. support closed this discussion on 17 Jan, 2015 06:57 AM.

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