I cannot download my own notes.

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22 Jan, 2011 01:14 PM

I have the paid version of flashcardexchange. I also downloaded the paid version of mental case into my iphone 3gs. My flashcards were made public at flashcardexchange. Under exchange, account setting, I have checked that my email address is correct. But when I click on my notes or favorites, it said that "no public cases found". when I search using my tags, it said,"no public cases found" again. Now where did I go wrong?

  1. Support Staff 1 Posted by drewmccormack on 22 Jan, 2011 01:29 PM

    drewmccormack's Avatar

    That is strange. It sounds like you did the right things.

    I suggest you double check the public setting. It is a bit confusing because you have to uncheck the private checkbox.

    Also, make sure you used the right email.

    If that doesn't work, it might be worth trying to contact [email blocked] to see if they see a problem.

    Kind regards,

  2. 2 Posted by snoring_snoopy on 22 Jan, 2011 01:49 PM

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    It is working now. I think I have to wait for half an hour after I have change the setting from private to public.


  3. drewmccormack closed this discussion on 28 Jan, 2011 09:42 AM.

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