MentalCase for iPhone won't download from Flashcardexchange.com

Martin's Avatar

Martin

04 Feb, 2011 08:40 AM

I've been able to download cases from flashcardexchange.com before (I have the paid version of Mental Case for the iPhone) and all of a sudden today the interface with flashcardexchange.com won't work.

Basically all of the messages are variations on the error of "Download Error. Could not download blank. Check your FlashcardExchange.com user name in the Settings." or "Download Error. Could not download a list of cases from flashcardexchange.com servers." Doesn't matter if I'm looking in the Categories, My Notes, Favorites or the Search areas. I've tried changing out the account information and then putting back in the correct one and it doesn't seem to help. Rebooting the iPhone has not helped either.

  1. Support Staff 1 Posted by drewmccormack on 04 Feb, 2011 10:08 AM

    drewmccormack's Avatar

    Hi Martin,
    There seems to be a problem on the FCE server. We have contacted them to look into it.
    Kind regards,
    Drew

  2. 2 Posted by Martin on 04 Feb, 2011 08:33 PM

    Martin's Avatar

    Looks like the issue has been fixed. Thanks so much for looking into things.

  3. drewmccormack closed this discussion on 04 Feb, 2011 08:43 PM.

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