I recently upgraded my OS from tiger to snow leopard. I had to back up my computer and reinstall everything. While MentalCase reinstalled, I can't figure out how to get my back up library back into the program. Please help I have a huge test on Tuesday.
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Support Staff 1 Posted by drewmccormack on 28 May, 2011 05:36 PM
You need to copy across this folder from your old system
<home folder> > Library > Application Support > Mental Case
Just copy it to the same location on the new computer.
2 Posted by Julie Marie LaB... on 28 May, 2011 05:53 PM
Ok, I did that. now when I go to import it it says it can't read the file.
Support Staff 3 Posted by drewmccormack on 28 May, 2011 05:59 PM
If you put it in the right place, you don't need to import it. Make sure you quit MC before copying the folder. When you launch MC, it should just contain your data.
You will probably find there is already a Mental Case folder where you are copying too. You can just move that somewhere else (eg Desktop) first.
Make sure you are putting it in the Library that is in your user folder, the one with your name on it. There are other libraries too, but don't put it in those.
4 Posted by Julie Marie LaB... on 28 May, 2011 06:20 PM
Thank you so much for your help Drew.
Have a great day.
drewmccormack closed this discussion on 28 May, 2011 06:40 PM.