Transferring mental case archive to iTouch via iTunes
I attempted to transfer a mental case archive file from my Mac via iTunes and am having difficulty. I exported the file from mental case and then, under "apps" I found the "file sharing" section. While my iTouch was connected in iTunes, I selected "add to" and found the mental case file. iTunes and my iTouch both indicated they were syncing and downloaded the file to my iTouch.
On the iTouch, however, nothing else happens. When mental case is launched on it, It doesn't "see" the file or ask to import it (though iTunes indicates the file is on the iTouch). It's like it is not there. Any suggestions?
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Support Staff 1 Posted by drewmccormack on 09 Jun, 2011 04:39 PM
Hi Mark,
What file format did you export? You need to use Study Archive in the export pane. The standard Mental Case Archive format does not work on the iPhone.
Kind regards,
Drew
2 Posted by Mark on 10 Jun, 2011 02:40 AM
That worked, thank you. I had been using the standard mental case archive.
Best regards,
Mark
Support Staff 3 Posted by drewmccormack on 10 Jun, 2011 06:37 AM
Sent from my iPad