Delete entire cases?
I know that one can delete individual notes by just swiping to the right and selecting delete. What I don't seem to be able to find, is the option to delete entire cases or "All notes".
I have over 900 Notes that are no longer required... This does cause difficulties in finding the ones I DO require - and therefore I wanted to delete those notes that are in cases which I no longer need. If the only method to do this, is by erasing individual notes (900 swipes to the right!!!!) then it does seem to be a real shortcoming in the App. It should be possible to erase entire cases - if it is, I don't seem to be able to do so on my iPhone.
Best regards,
Vivien.
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Support Staff 1 Posted by drewmccormack on 26 Apr, 2011 09:18 AM
Hi Vivien,
The swiping trick should also work on cases. An alternative to that is to tap on Edit, and then press the red delete button next to the case.
Hope that helps.
Kind regards,
Drew
2 Posted by Vivien Cooksley on 26 Apr, 2011 09:45 AM
Hi Drew,
No actually, in iPhone and library view - I couldn't swipe. I did manage deleting by syncing with my Mac - but on the iPhone directly I was having problems deleting "All notes" in order to start anew for instance.
Perhaps such a "reset" option may be included in the update...
...although I will probably not be buying that, considering that people having purchased the app directly before it was on the app store, may have to pay more for the update than everybody else. If that does turn out to be the case, I will feel discriminated and refuse to buy on point of principle.
Solved my problem over the imac though - and otherwise very nice app.
Vivien.
Support Staff 3 Posted by drewmccormack on 26 Apr, 2011 09:50 AM
Hi Vivien,
Swipe does work, but it does not work for special cases like All Notes, Loose Notes, and Lesson. These cases must remain there, and can't be deleted.
But it should work for all the cases you have made yourself.
If you really need to delete all your cases, it may actually be easier just to delete the app, and reinstall (free) from the App Store.
Re: upgrades. We wish there was a way to allow people to upgrade to the Mac App Store version, but there isn't. Apple does not provide for that.
It costs us resources to keep maintaining two different sets of serial numbers etc, so we would prefer future releases to be Mac App Store only.
Although we are not promising any way for people to upgrade to the Mac App Store, if you contact us at the time, and you have bought the app in 2011, we will do our best to get you a free upgrade.
Kind regards,
Drew