cards are not syncing

rsampat1's Avatar


21 Jul, 2018 03:09 PM

I think there might be something wrong with the app, none of the cards from my computer sync on my iPhone at all. Even after reseting sync data, and they are both on the same network. I dont know what to do

  1. Support Staff 1 Posted by drewmccormack on 23 Jul, 2018 05:53 PM

    drewmccormack's Avatar

    So you have Studies on both the Mac and iOS devices? You aren't trying to sync with an old Mental Case app are you?

    Note that you need to make sure that sync is turned on in the Studies > Preferences and in the sync settings of the iPhone app.

    Do any notes go from the iPhone to the Mac?


  2. 2 Posted by zeppo on 24 Jul, 2018 08:32 PM

    zeppo's Avatar

    Make sure iCloud Drive is switched on both devices. Might have been an errant click on my part when juggling between different windows on the screen, but mine got switched off in the mac when I was only trying to log out and back in again on the mac iCloud (when it appeared to be stuck in a sync). That stopped my mac app from syncing.

  3. drewmccormack closed this discussion on 25 Jul, 2018 07:35 AM.

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