uninstalling and reinstalling iphone app

zeppo's Avatar


17 Sep, 2018 09:47 PM

I thought I'd try the selective sync to see if split up the folders that contained the 105 notes I had studied into separate syncs if the collective sync time would be quicker than doing just a single sync. No such luck. I set three syncs where the folders of each sync contained about a 1/3 of the notes studies. It was a mess. Hours of sync time , scheduling afterwards way out of wack with the iphone app today-- anyway, not worth getting into. so I just performed a cloud reset on each app and made sure the cloud data was gone. Then I deleted the phone app entirely. I had saved the mac app's folder from the library>containers from prior to attempting the syncs, so reinstalled that folder, and just restudied the prior day's due notes again and then studied the notes due for today. Made sure to wait over 30 minutes after the cloud reset before turning on the mac app cloud sync . Everything seemed fine with that sync.. Then when I reinstalled the iphone app, before opening it, the badge on the icon is still showing the messed up scheduling of 773 notes that had existed before I performed the reset and deleted the app and cloud data.

Does this make sense that it would still reflect this old data which I presumably had deleted? I guess it is not an issue since when opening the app it has no data in it and the badge disappears. But is there any other old data that is not being deleted that could be more of an issue?

  1. Support Staff 1 Posted by drewmccormack on 18 Sep, 2018 06:59 AM

    drewmccormack's Avatar

    The badge number is stored outside the app by the system. It is nothing to worry about. It is indeed just stale, and will refresh at some point. It is not a reflection of any actual data.

    Kind regards,

  2. drewmccormack closed this discussion on 18 Sep, 2018 06:59 AM.

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