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Frequent slow downs/ pauses when using Mental Case on a MacBook 5.2

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Dan

21 Jan, 2012 08:20 PM

Hello,

         I've been using Mental Case on a MacBook 5.2 with Intel Core Duo processor (upgraded to Snow Leopard and then to Lion before downloading Mental Case).   There are frequent episodes where it pauses and I have to wait a few minutes before I can continue editing a card or making the new card.  Is this a hardware issue?

Thanks for considering this,
Dan

1. 1 Posted by support on 23 Jan, 2012 03:18 PM

   

   Hi Dan

   How many flashcards do you have?

   Sofia
   The Mental Faculty Support

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2. support closed this discussion on 23 Jan, 2012 03:18 PM.

3. Daniel Kiely re-opened this discussion on 27 Jan, 2012 02:51 AM

4. 2 Posted by Daniel Kiely on 27 Jan, 2012 02:51 AM

   

   I have about 200 flashcards.
   All the best,
   Dan

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5. 3 Posted by support on 27 Jan, 2012 04:56 PM

   

   Hi Dan

   What do your cards consist of? Do they happen to have a lot of videos or pictures?

   Sofia
   The Mental Faculty Support

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6. support closed this discussion on 27 Jan, 2012 04:56 PM.

7. drewmccormack re-opened this discussion on 30 Jan, 2012 08:09 AM

8. Support Staff 4 Posted by drewmccormack on 30 Jan, 2012 08:09 AM

   

   Hi Dan,
   Mental Case needs to access the hard disk quite often. If there is something else that is completely dominating the hard disk (eg Time Machine, Backblaze), Mental Case can get stuck while it waits for the other process to complete its task.
   If you find MC freeze again, I suggest starting up the Activity Monitor utility, and see if you see if another app is using the disk a lot.
   If you notice anything else about when or how MC freezes, please let us know. It is very difficult to track a problem like this that is not readily reproducible, but just happens occasionally.
   Kind regards,
   Drew

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