tag:mentalfaculty.tenderapp.com,2010-10-19:/discussions/suggestions/3851-cant-flip-on-the-sync-on-mental-case-271The Mental Faculty: Discussion 2018-10-19T02:24:17Ztag:mentalfaculty.tenderapp.com,2010-10-19:Comment/358048272015-01-21T15:50:29Z2015-01-21T15:50:29Zcan't flip on the Sync on Mental Case 2.7.1<div><p>PS: the desktop now shows 189 due to match the phone.</p></div>zeppotag:mentalfaculty.tenderapp.com,2010-10-19:Comment/358048272015-01-22T02:33:58Z2015-01-22T02:33:58Zcan't flip on the Sync on Mental Case 2.7.1<div><p>I went ahead and restudied the cards from the desktop app that
were loaded to the phone. Then I checked for a sync up. I had to
shut down the phone and then restart it and the program to trigger
a sync, but after about 5 minutes a sync finally occurred on the
desktop app so now both appear to be in sync with zero cards
due.</p>
<p>I'll see how the scheduling compares tomorrow morning. It
appears everything will be okay, so thanks for helping me. It's not
over yet though because I still have to see how things will work
when I start editing cards and loading new decks, etc, so I'll keep
my fingers crossed.</p></div>zeppotag:mentalfaculty.tenderapp.com,2010-10-19:Comment/358048272015-01-22T06:56:41Z2015-01-22T06:56:41Zcan't flip on the Sync on Mental Case 2.7.1<div><p>Please try to avoid killing or force quitting. That can lead to
corruption, and if the app detects that the crash is a problem, it
will actually start syncing all over again.</p>
<p>Best to be patient. The app runs a sync to look for new data
every minute, so you shouldn't have to do anything. If you think it
is taking way too long, just restart the whole device. But it
should not be needed.</p>
<p>Kind regards,<br>
Drew</p></div>drewmccormacktag:mentalfaculty.tenderapp.com,2010-10-19:Comment/358048272015-01-22T13:50:28Z2015-01-22T13:50:28Zcan't flip on the Sync on Mental Case 2.7.1<div><p>they both synced ok this morning. I turned the iPhone first and
let it schedule and then turned on the iMac. It's scheduling
matches the iPhone. Of course, the iPod which has the correct
scheduling that the iPhone originally matched only has 38
scheduled. I'm gong to work that independently for a while for a
backup.</p>
<p>It seems to me that there is a bug you should look into that
caused the cloud to keep the iMac data rather than the iPhone data
in the initial sync.</p></div>zeppotag:mentalfaculty.tenderapp.com,2010-10-19:Comment/358048272015-01-22T13:54:12Z2015-01-22T13:54:12Zcan't flip on the Sync on Mental Case 2.7.1<div><p>It’s not a bug. They are two independent data sets, and
there is no correct answer to which should get priority. The sync
algorithm has no idea when you created the data, and thus which is
more recent, because it wasn’t ‘observing’ the
data to begin with.</p>
<p>In any case, it is only really a problem for people who have
their data on different devices before they start syncing. Most
don’t have that.</p>
<p>Drew</p></div>drewmccormacktag:mentalfaculty.tenderapp.com,2010-10-19:Comment/358048272015-01-22T16:20:42Z2015-01-22T16:20:42Zcan't flip on the Sync on Mental Case 2.7.1<div><p>Well, originally I didn't have data on both.</p>
<p>My iMac initially did not even have the app installed, because I
had restored my iMac to a clean install prior to a Yosemite
upgrade, and had no external programs added to it other than
Adobe.</p>
<p>Then I restored my new iPhone to my iPod back up via iTunes in
order to transfer the Mental Case data to it (the iPod data was not
stored in the cloud because the sync to cloud was disabled when you
came out with Version 2 and I deleted iCloud data prior to the
phone restore as well.)</p>
<p>After I got the data on the phone, I synced the phone to the
cloud. Then I studied on the phone for a number of days before I
even installed the desktop app to my iMac. When I installed the
desktop app back onto my clean install of Yosemite, I then turned
on its sync, but instead of matching the iPhone, it had a lot more
cards showing as due. Piecing this together now, I believe that the
iPhone had stopped syncing to the cloud (unbeknownst to me since it
was still turned on) a number of days prior , or perhaps it had
never synced to the cloud and somehow I still had my iPod data
loaded as some function of the restore of the backup to the new
phone.</p>
<p>Of course, when I did the recent resets of the cloud on both
devices, there was data loaded on the desktop app afterwards, so
what you say makes since for that occurrence.</p>
<p>At any rate, I occasionally use time machine to restore to a
clean install on my iMac if sluggishness crash issues start with
Safari, etc, and I need to try to determine the cause<br>
This is the reason I reverted to a clean install of Mavericks prior
to Yosemite. I may have to do it again as I reload a few more
programs if the Safari issues return.</p>
<p>I may have to do this anyway, as there are some cards that
somehow had their schedules reset as a result of all this.</p></div>zeppotag:mentalfaculty.tenderapp.com,2010-10-19:Comment/358048272015-01-22T16:49:00Z2015-01-22T16:49:00Zcan't flip on the Sync on Mental Case 2.7.1<div><p>Of you do restore a backup, you should turn the sync switch in
MC off first. Otherwise it will likely get messed up.</p>
<p>Drew</p>
<p>Sent from my iPad</p></div>drewmccormacktag:mentalfaculty.tenderapp.com,2010-10-19:Comment/358048272015-01-22T16:52:59Z2015-01-22T16:52:59Zcan't flip on the Sync on Mental Case 2.7.1<div><p>RE: backups. I think it is tempting fate to restore one. You
will end up having to setup the whole sync again. If there are just
a few problem cards, I would simply study them and not restore the
whole library.</p>
<p>Drew</p></div>drewmccormacktag:mentalfaculty.tenderapp.com,2010-10-19:Comment/358048272015-01-22T17:33:03Z2015-01-22T17:33:03Zcan't flip on the Sync on Mental Case 2.7.1<div><p>Yes, that is what i am hoping is the case. I went through the
"Recently Studied" and looked at the information. A number of them
somehow got their scheduling history wiped, but even more odd is
that the Next Scheduled: date shows January 19th 2015. Yes, 2015,
not 2016. Also, though I graded them correct yesterday, they
reappeared today, and despite grading them correct again today ,
the next scheduled date has not changed. Fortunately, many of these
are very easy cards for me now. I may just delete them, or move
them to a separate "problem" stack, and remove them from
scheduling. Others I will just recreate I guess. There are about
20.</p></div>zeppotag:mentalfaculty.tenderapp.com,2010-10-19:Comment/358048272015-01-25T14:29:55Z2015-01-25T14:29:55Zcan't flip on the Sync on Mental Case 2.7.1<div><p>Things seem to be syncing nicely now. One thing I did find out
after taking a closer look was that the cards that wrongly had
their scheduling reset during this process were all the last cards
in their respective stacks. Yet, thankfully, it didn't affect the
last card in every stack. I still have to test how the sync handles
new cards and edits, but I am optimistic it will have no
problems.</p></div>zeppo